Oct 18, 2005

The one with the lessons


Here are some lessons I've learned over the phone:

Lesson #1:
Sometimes you'd love to blurt out what you want to say but when it comes out, it sounds different than how you imagined it in your mind. (eg. fart, no matter how you control it, well the truth is that it explodes. LOL...)

Lesson #2:
Sometimes when the person you're talking to says, "Do you understand me?"(after a looong story) you can't help but say yes although you're dying to tell them,

"Do I have a choice?" or something more like,

"Yeah, I almost did. I dozed off in between When and it." or the most blunt of all...

"Yes. It's crystal clear. Say what now?"

Lesson #3:
Sometimes you might meet a dead end in the conversation. If you don't know what else to say to close the topic, say "OKAY."Then cross your fingers and hope that the person on the other line took the hint.

2 words= TIME'S UP!!!

Lesson #4:
Sometimes you can't breathe while talking. To maximize the pause, say "Uhuh..Ahuh..", it minimizes the tension. Then press mute to breathe in and out. Whew. What a freak.

Lesson #5:
Sometimes the person you're talking to keeps talking to people around them, you're always confused if they're talking to you. To get their attention, when they ask you a question pretend you didn't hear it and say,
"Are you talking to me?"

Lesson #6:
Never say Yes at all times. They might ask you something particularly unique. For example, "It's not that expensive, no?" (Spanish) Yes,no. Or No,yes. Whaaat?!

Lesson #7:
Act like everything's going smoothly. Don't overdo it.

"You were saying something about the equipment you bought and the technician had been so rude, he even ruined your door around sevenish... or is it your whole house?" Wait, wait, wait...This is not a guessing game!Get some significant words and use them wisely.

Or maybe the word is subtle.

Lesson #8:
When you're in a call wait, stay alert. You might expose all your secrets without knowing who you're talking to or moreover, you'll receive something along these lines-->"Hello, what are you talking about?", "It's still me. Heeeellllooo?"

Lesson #9:
Speak your mind. Say Totally whenever possible. Especially when they don't believe you're listening. It will get the other person's attention. I TOTALLY UNDERSTAND. Then repeat every word she/he said. That'll slap them in the face.

Lesson #10:
Respect the person on the other line. You deserve it as well. However, all rules have exceptions. If he doesn't treat you like a human being, it goes both ways. Fight fire with fire.
No one will mess up with you. It's very refreshing once you've done it, trust me. ;)

7 comments:

Matthew D. Ward said...

I TOTALLY think this blog is great. I'll TOTALLY be back. And, uh... TOTALLY. :o)

Matt

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